Veran Careers

We are looking for a result-driven capital sales associate to support our capital sales team in all aspects of sales related duties, from generating leads to closing sales.

The Associate Sales Representative, Capital Sales includes working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful, you should stay up-to-date with product features and achieve excellent customer service, while consistently meeting sales goals.

Location: Phoenix, AZ
Listing Date: August 2, 2019
Position: Associate Sales Representative, Capital Sales
Job Type: Full-Time
Education: Bachelor’s Degree or Equivalent Education/Experience
Direct Report: Area Vice President of Sales (AVP)

Responsibilities:

• Serve as primary support for all field service requests in a designated sales region, including but not limited to procedure support, installations, evaluations, and training.
• Assist in the sale of capital equipment and service components for the Company’s navigation system.
• Collaborate with the Sales Utilization team members in the region (including the Regional Managers, Utilization Sales and Field Clinical Application Specialists) regarding system and product sales, placements, installations, training, troubleshooting, and servicing.
• Work with the Regional Managers, Capital Sales to achieve established sales quota by assisting in the sale of the Company’s navigation system and service agreements to new customers.
• Develop a thorough understanding of Company’s product portfolio and how it affects patient care via successful completion of Veran’s sales training program.
• Understand and manage all enabling technologies, including Veran’s SPiN Thoracic Navigation System™ and Planning Station, IR Platform, CRM, and all related products and services.
• Work with physicians, physician groups, physician liaisons, department managers, and other administrators to support the Company’s products, systems and services by providing requested guidance, case coverage, virtual support, and telephone support.
• Work with the Marketing Department staff to assist in the distribution and communication of brochures, presentations, and other field marketing materials to potential and existing customers.
• Remain abreast of marketing developments pertaining to competitor products, systems, procedures and services.
• Provide training to physicians and customer staff on capital systems sold.
• Liaise with the Clinical Team regarding the completion of evaluations and product demonstrations for prospective customers.
• Maintain positive customer relationships with current accounts.
• Promote awareness of Company products, systems and services through physician events, medical trade shows, in-house department referrals, etc. as needed.
• Assist as needed with field service requests, including but not limited to procedure support, installations, evaluations, and training.
• Support internal marketing efforts as needed.

Qualifications:

• Bachelor’s Degree preferred.
• 1-5 years of marketing, clinical, or sales experience with a proven track record for sales performance preferred.
• Medical device experience preferred.
• Willing to travel, self-motivated, effective verbal and written communication skills, persuasive, adaptable, ability to multitask, comfortable in a clinical setting.
• Approximately 50-80% travel.
• Strong working knowledge of Excel, Word, and PowerPoint.

We’re looking for a Clinical Support Specialist to assist in the oversight and support of the remote operation of Veran’s SPiN Thoracic Navigation System™ and related products. The Clinical Support Specialist will be responsible for educating, training, and supporting physicians and hospital personnel on all aspects of Veran’s System, products, and services, with special emphasis on Veran’s remote platforms.

Location: St. Louis, MO
Listing Date: May 31, 2019
Position: Clinical Support Specialist
Job Type: Full-Time
Education: Bachelor's Degree
Direct Report: Medical Education and Customer Support Manager

Responsibilities:

• Participate in the utilization and improvement of a new cutting edge remote procedure support system.
• On site and remotely operate Electromagnetic Navigation Systems to educate and train physicians and all hospital personnel on all aspects of our products and services
• Provide remote guidance and assistance to physicians and medical staff by evaluating options and problem solving during clinical procedures
• Direct and assist all hospital entities in performing necessary pre-procedural duties
• Effectively log support calls using all necessary metrics
• Respond to support emails efficiently
• Appropriately organize, analyze and communicate data
• Contribute to the quality improvement process by recommending product modifications
• Provide ongoing technical support for existing accounts
• Maintain proper knowledge base regarding developments, products and services via ongoing training and independent research in the required medical fields
• Perform other duties and responsibilities needed to meet the needs of the organization
• Assist as needed with field service requests, including but not limited to procedure support, installations, evaluations, and training

Qualifications:

• Bachelor’s Degree in related field preferred.
• Computed Tomography experience is desired
• 2-3 years of experience within the healthcare arena preferred
• Proficient in the use of PC software applications, including Microsoft Office
• Must be willing to travel 20%-30%
• Self-motivated, detail-oriented
• Problem-Solving Skills
• Prior experience with Image Guided Surgery desired

We are looking for a team oriented employee who is attentive to detail. This employee will become a part of our Operations Team assisting with various areas of our business, including receiving, assembly/testing, fulfilling orders, and distribution.

Location: Saint Louis, MO
Listing Date: September 13, 2019
Position: Operations Technician
Job Type: Full-Time
Education: High School Diploma
Direct Report: Director of Operations

Responsibilities:

• Receive incoming assembly components and production instruments for Company products
• Assemble navigation units for Company products
• Assist in inspections, repairs, and preventative maintenance of Company systems and products
• Provide servicing support as needed in the field
• Oversee sales process with respect to purchase order documentation and fulfillment
• Perform quality assurance testing on Company products, instruments, systems and/or components to ensure compliance with related standards and procedures
• Manage distribution and costs associated with returned merchandise

Qualifications:

• Team-oriented, attention to detail, process driven, collaborative.
• High school diploma preferred.
• 2-3 years operations experience preferred.
• Proficiency in Microsoft Word and Excel preferred.

We’re looking for a Regulatory Engineer – Level II to assist in timely completion of all worldwide regulatory activities relating to product compliance, marketing clearance and certification of FDA Class II medical devices. Prepare and/or facilitate 510(k) submissions, Letters to File, Technical Files, CB Reports and technical construction files. Support compliance of all existing and new products to domestic and international regulations and standards including, but not limited to EU MDR, IEC and ANSI/AAMI. Support compliance of the Quality System to the requirements of FDA’s Quality System Regulation, ISO 13485, ISO 14971 and related standards. Support proper implementation and use of established QA/RA policies and processes

Location: St. Louis, MO
Listing Date: July 2, 2019
Position: Regulatory Engineer – Level II
Job Type: Full-Time
Education: Bachelor’s degree preferred OR demonstrated equivalent experience
Direct Report: Director of Quality Assurance and Regulatory Affairs

Responsibilities:

• Coordinate product marketing clearance and certification activities with respect to planning, scheduling and submitting regulatory documents (e.g. – 510(k)s, letters to file, product licenses) based upon a thorough knowledge of FDA regulations, guidance documents and international licensing requirements
• Represent regulatory affairs and assure proactive relationship in various cross-functional meetings and project teams with engineering, operations, marketing, quality and clinical affairs to ensure that all products are and remain in compliance
• Review and approve product and process change orders to ensure regulatory and standards compliance
• Review and approve product labeling to ensure accuracy in supportability of claims and to ensure fulfillment of product labeling requirements
• Prepare regulatory filings as appropriate
• Prepare and submit adverse events as appropriate to affected regulatory bodies
• Perform risk management activities per ISO 14971 and participate in product risk analysis activities
• Perform internal regulatory audits to verify compliance of products with applicable safety standards and technical construction reports
• Participate in product design reviews to identify potential design issues and to assist project teams with design solutions
• Other tasks as assigned

Qualifications:

• Bachelor’s degree preferred OR demonstrated equivalent experience
• 5 to 8 years of relevant medical device industry experience, preferred in Regulatory Engineering
• RAPS Regulatory Affairs Certification preferred, but not mandatory
• Knowledge of ISO 13485:2016, FDA Quality System Regulation, MDR knowledge preferred
• Good record-keeping and attention to detail
• Proficient in product & process development concepts, including change control, design verification and validation and risk management
• Problem solving abilities for medical device and process improvements
• Excellent written and verbal communication skills, including ability to communicate technical information
• Good recordkeeping and attention to detail
• Experience in medical device submissions for 510(k), CE certification, etc. preferred
• Ability to read, write and speak English
• Proficient in product & process development concepts, including change control, design verification and validation and risk management
• Organizational skills, detail oriented, trustworthy