Veran Careers

The Field Clinical Application Specialist will work with the Sales Utilization team to provide customer support for case coverage, troubleshooting, and technical matters pertaining to Veran’s SPiN Thoracic Navigation System™ (“System”) in a designate geography. The Field Clinical Application Specialist is responsible for acquiring full knowledge of the operation, potential capabilities, and value propositions for the System and related Company products.  Additionally, this individual will help the sales organization to achieve the overall sales quota for disposable products, while driving system utilization at facilities in their geography.

To apply, submit your resumé in PDF format.

Location: Palm Beach, FL - or - Boca Raton, FL - or - Ft. Lauderdale, FL
Listing Date: May 23, 2019
Position: Field Clinical Application Specialist
Job Type: Full-Time
Education: Bachelor's Degree or Equivalent Education/Experience
Direct Report: Area Vice President (AVP)

Responsibilities:

• Serve as primary support for all field service requests in a designated sales region, including but not limited to procedure support, installations, evaluations, and training.
• Assist in the sale of capital equipment and service components for the Company’s navigation system.
• Collaborate with the Sales Utilization team members in the region (including the Regional Managers, Utilization Sales and Field Clinical Application Specialists) regarding system and product sales, placements, installations, training, troubleshooting, and servicing.
• Work with the Regional Managers, Capital Sales to achieve established sales quota by assisting in the sale of the Company’s navigation system and service agreements to new customers.
• Develop a thorough understanding of Company’s product portfolio and how it affects patient care via successful completion of Veran’s sales training program.
• Understand and manage all enabling technologies, including Veran’s SPiN Thoracic Navigation System™ and Planning Station, IR Platform, CRM, and all related products and services.
• Work with physicians, physician groups, physician liaisons, department managers, and other administrators to support the Company’s products, systems and services by providing requested guidance, case coverage, virtual support, and telephone support.
• Work with the Marketing Department staff to assist in the distribution and communication of brochures, presentations, and other field marketing materials to potential and existing customers.
• Remain abreast of marketing developments pertaining to competitor products, systems, procedures and services.
• Provide training to physicians and customer staff on capital systems sold.
• Liaise with the Clinical Team regarding the completion of evaluations and product demonstrations for prospective customers.
• Maintain positive customer relationships with current accounts.
• Promote awareness of Company products, systems and services through physician events, medical trade shows, in-house department referrals, etc. as needed.
• Assist as needed with field service requests, including but not limited to procedure support, installations, evaluations, and training.
• Support internal marketing efforts as needed.

Qualifications:

• Bachelor’s Degree preferred.
• 1+ years of marketing, clinical, or sales experience with a proven track record for sales performance preferred.
• Medical device experience preferred.
• Willing to travel, self-motivated, effective verbal and written communication skills, persuasive, adaptable, ability to multitask, comfortable in a clinical setting.
• Approximately 50-80% travel.
• Strong working knowledge of Excel, Word, and PowerPoint.

The Field Clinical Application Specialist will work with the Sales Utilization team to provide customer support for case coverage, troubleshooting, and technical matters pertaining to Veran’s SPiN Thoracic Navigation System™ (“System”) in a designate geography. The Field Clinical Application Specialist is responsible for acquiring full knowledge of the operation, potential capabilities, and value propositions for the System and related Company products.  Additionally, this individual will help the sales organization to achieve the overall sales quota for disposable products, while driving system utilization at facilities in their geography.

To apply, submit your resumé in PDF format.

Location: Wichita, KS
Listing Date: June 26, 2019
Position: Field Clinical Application Specialist
Job Type: Full-Time
Education: Bachelor's Degree or Equivalent Education/Experience
Direct Report: Area Vice President of Sales (AVP)

Responsibilities:

• Serve as primary support for all field service requests in a designated sales region, including but not limited to procedure support, installations, evaluations, and training.
• Work with the Regional Managers, Utilization Sales to serve as an additional point of contact for all customers regarding the Company’s products, systems, and services in a designated sales region.
• Support the sale of disposable products and services for the Company’s navigation system.
• Collaborate with the Capital Sales team members in the region (including the Regional Managers, Capital Sales and Associate Sales Representatives, Capital Sales) regarding system and product sales, placements, installations, training, troubleshooting, and servicing.
• Provide technical guidance and assistance to physicians and medical staff by evaluating options, and problem solving during medical procedures, using Company products and services in a designated sales region.
• Work with physicians, physician groups, physician liaisons, department managers, and other administrators to support the Company’s products, systems, and services by providing requested guidance, case coverage, virtual support, and telephone support.
• Develop a thorough understanding of Company’s product portfolio and how those products affect patient care, via successful completion of Veran’s sales training program.
• Understand and manage all enabling technologies, including Veran’s SPiN Thoracic Navigation System™ and Planning Station, IR Platform, CRM, and all related products and services.
• Work with Marketing department staff to ensure the distribution and communication of brochures, presentations, and other field marketing materials to potential and existing customers.
• Work with current accounts to maintain disposable product inventory levels while providing accurate forecasts to Regional Managers, Capitals Sales and the Area Vice President of Sales.
• Provide current and accurate ordering information to accounts, including pricing, product descriptions, shipment dates, etc.
• Promote awareness of Company products, systems and services through physician events, medical trade shows, in-house department referrals, etc.
• Assist hospital with establishing or improving Lung Cancer Screening Programs.

Qualifications:

• Bachelor’s Degree preferred.
• 1+ years of marketing, sales, clinical, or healthcare experience preferred.
• Medical device experience preferred.
• Willing to travel, self-motivated, effective verbal and written communication skills, persuasive, adaptable, ability to multitask, comfortable in a clinical setting.
• Approximately 80% travel required.

We’re looking for a Clinical Support Specialist to assist in the oversight and support of the remote operation of Veran’s SPiN Thoracic Navigation System™ and related products. The Clinical Support Specialist will be responsible for educating, training, and supporting physicians and hospital personnel on all aspects of Veran’s System, products, and services, with special emphasis on Veran’s remote platforms.

Location: St. Louis, MO
Listing Date: May 31, 2019
Position: Clinical Support Specialist
Job Type: Full-Time
Education: Bachelor's Degree
Direct Report: Medical Education and Customer Support Manager

Responsibilities:

• Participate in the utilization and improvement of a new cutting edge remote procedure support system.
• On site and remotely operate Electromagnetic Navigation Systems to educate and train physicians and all hospital personnel on all aspects of our products and services
• Provide remote guidance and assistance to physicians and medical staff by evaluating options and problem solving during clinical procedures
• Direct and assist all hospital entities in performing necessary pre-procedural duties
• Effectively log support calls using all necessary metrics
• Respond to support emails efficiently
• Appropriately organize, analyze and communicate data
• Contribute to the quality improvement process by recommending product modifications
• Provide ongoing technical support for existing accounts
• Maintain proper knowledge base regarding developments, products and services via ongoing training and independent research in the required medical fields
• Perform other duties and responsibilities needed to meet the needs of the organization
• Assist as needed with field service requests, including but not limited to procedure support, installations, evaluations, and training

Qualifications:

• Bachelor’s Degree in related field preferred.
• Computed Tomography experience is desired
• 2-3 years of experience within the healthcare arena preferred
• Proficient in the use of PC software applications, including Microsoft Office
• Must be willing to travel 20%-30%
• Self-motivated, detail-oriented
• Problem-Solving Skills
• Prior experience with Image Guided Surgery desired

We are looking for a team oriented employee who is attentive to detail. This employee will become a part of our Operations Team assisting with various areas of our business, including receiving, assembly/testing, fulfilling orders, and distribution.

Location: Saint Louis, MO
Listing Date: June 12, 2019
Position: Operations Technician
Job Type: Full-Time
Education: High School Diploma
Direct Report: Director of Operations

Responsibilities:

• Receive incoming assembly components and production instruments for Company products
• Assemble navigation units for Company products
• Assist in inspections, repairs, and preventative maintenance of Company systems and products
• Provide servicing support as needed in the field
• Oversee sales process with respect to purchase order documentation and fulfillment
• Perform quality assurance testing on Company products, instruments, systems and/or components to ensure compliance with related standards and procedures
• Manage distribution and costs associated with returned merchandise

Qualifications:

• Team-oriented, attention to detail, process driven, collaborative.
• High school diploma preferred.
• 2-3 years operations experience preferred.
• Proficiency in Microsoft Word and Excel preferred.

We’re looking for a Document Control Specialist to assist in collecting, maintaining and distributing all documents necessary to define product configuration and control manufacturing processes that insure conformance to customer requirements; develop and maintain a comprehensive filing system and database for all documents to be retained; manage the operation of the document control function to ensure that all users have the latest revision of appropriate documentation in a timely manner.

Location: St. Louis, MO
Listing Date: July 2, 2019
Position: Document Control Specialist
Job Type: Full-Time
Education: Bachelor’s degree preferred OR demonstrated equivalent experience
Direct Report: Quality Systems Manager

Responsibilities:

• Managing company documents while also ensuring their accuracy, quality and integrity. Store, manage and track company documents across functions and across additional sites.
• Control the release and retrieval of quality system documents. Receive and process requests for changes and updates to documents from various functions/employees and maintain these requests.
• Control and manage the companies master list of external standards and documents and ensure updates/modifications are tracked and updated.
• Scan, image, organize and maintain documents, adhering to the company’s document lifecycle procedures and archive inactive/obsolete records in accordance with the records retention schedule.
• Ensure functional groups adhere to company’s record retention policies, safeguard information and retrieve data more effectively.
• Collect and maintain files of the latest revision level documentation necessary to define product configuration/specification and control manufacturing processes.
• Timely distribution of latest revision level documentation to all appropriate users and ensure that obsolete documentation is removed from distribution.
• Maintain a database of all filed documentation that ensures fast retrieval of documents.
• Assist functional managers in developing and maintaining documents such as meeting minutes, drawings, specifications, approvals and related items.
• Assist with file migrations and audits and perform administrative tasks as needed.
• Perform clerical typing duties to generate documents as necessary.

Qualifications:

• Bachelor’s degree preferred OR demonstrated equivalent experience
• 1 to 3 years of medical device document control and records related experience preferred
• Certification as an ASQ Technician preferred, but not mandatory
• Knowledge of ISO 13485:2016, FDA Quality System Regulation, MDR knowledge preferred
• Good record-keeping and attention to detail
• Strong communication skills, with the ability to interact with all organizational levels
• Ability to read, write and speak English
• Organizational skills, detail oriented, trustworthy
• Thoroughness, self-directed, acts independently
• Able to read and interpret documents and standards

We’re looking for a Regulatory Engineer – Level II to assist in timely completion of all worldwide regulatory activities relating to product compliance, marketing clearance and certification of FDA Class II medical devices. Prepare and/or facilitate 510(k) submissions, Letters to File, Technical Files, CB Reports and technical construction files. Support compliance of all existing and new products to domestic and international regulations and standards including, but not limited to EU MDR, IEC and ANSI/AAMI. Support compliance of the Quality System to the requirements of FDA’s Quality System Regulation, ISO 13485, ISO 14971 and related standards. Support proper implementation and use of established QA/RA policies and processes

Location: St. Louis, MO
Listing Date: July 2, 2019
Position: Regulatory Engineer – Level II
Job Type: Full-Time
Education: Bachelor’s degree preferred OR demonstrated equivalent experience
Direct Report: Director of Quality Assurance and Regulatory Affairs

Responsibilities:

• Coordinate product marketing clearance and certification activities with respect to planning, scheduling and submitting regulatory documents (e.g. – 510(k)s, letters to file, product licenses) based upon a thorough knowledge of FDA regulations, guidance documents and international licensing requirements
• Represent regulatory affairs and assure proactive relationship in various cross-functional meetings and project teams with engineering, operations, marketing, quality and clinical affairs to ensure that all products are and remain in compliance
• Review and approve product and process change orders to ensure regulatory and standards compliance
• Review and approve product labeling to ensure accuracy in supportability of claims and to ensure fulfillment of product labeling requirements
• Prepare regulatory filings as appropriate
• Prepare and submit adverse events as appropriate to affected regulatory bodies
• Perform risk management activities per ISO 14971 and participate in product risk analysis activities
• Perform internal regulatory audits to verify compliance of products with applicable safety standards and technical construction reports
• Participate in product design reviews to identify potential design issues and to assist project teams with design solutions
• Other tasks as assigned

Qualifications:

• Bachelor’s degree preferred OR demonstrated equivalent experience
• 5 to 8 years of relevant medical device industry experience, preferred in Regulatory Engineering
• RAPS Regulatory Affairs Certification preferred, but not mandatory
• Knowledge of ISO 13485:2016, FDA Quality System Regulation, MDR knowledge preferred
• Good record-keeping and attention to detail
• Proficient in product & process development concepts, including change control, design verification and validation and risk management
• Problem solving abilities for medical device and process improvements
• Excellent written and verbal communication skills, including ability to communicate technical information
• Good recordkeeping and attention to detail
• Experience in medical device submissions for 510(k), CE certification, etc. preferred
• Ability to read, write and speak English
• Proficient in product & process development concepts, including change control, design verification and validation and risk management
• Organizational skills, detail oriented, trustworthy

We’re looking for a Quality Engineer Hardware – Level II to assist in providing Quality Engineering support for quality systems, medical devices related to hardware (systems and instrumentation) and manufacturing processes. Provides support, leadership and participation related to quality engineering to teams directed at developing, maintaining and improving medical devices related to hardware and manufacturing processes. Analyzes data on medical devices related to hardware and manufacturing processes to determine opportunities for improvement.

Location: St. Louis, MO
Listing Date: July 2, 2019
Position: Quality Engineer Hardware – Level II
Job Type: Full-Time
Education: Bachelor’s degree preferred OR demonstrated equivalent experience
Direct Report: Director of Quality Assurance and Regulatory Affairs

Responsibilities:

• Provides quality oversight/guidance for company medical devices, related to hardware (systems and instrumentation) and quality systems
• Ability to combine input from multiple sources to provide solutions to organization regarding product quality, design and regulatory compliance
• Reviews and approves work for inclusion in Medical Device Reports (MDRs) and provides support in the investigations of MDRs
• Participates in complaint activities and corrective and preventive action (CAPA) related activities
• Communicates significant issues or developments identified during quality assurance activities and provides recommended improvements
• Provides Quality Engineering guidance to product development teams throughout the product development process to ensure compliance to the required deliverables, resulting in the development of safe and effective medical devices to include verification and validation activity
• Analyzes data from various sources including but not limited to nonconformances, complaints, etc. to drive decision-making and effective corrective and preventative actions
• Key participant in change management and provides guidance for new product development and existing products and processes
• Recommends, leads and/or supports projects for improvements to the Quality System

Qualifications:

• Bachelor’s degree preferred OR demonstrated equivalent experience
• 3 to 5 years of relevant medical device industry experience, preferred in Quality Engineering
• Certification as an ASQ Quality Engineer preferred, but not mandatory
• Working knowledge of Quality concepts, regulatory compliance requirements and tools including ISO 13485:2016, FDA Quality System Regulation, EU MDR, etc. preferred
• Applies organizational and technical knowledge to move teams through issues
• Proficient in product & process development concepts, including change control, design verification and validation and risk management
• Problem solving abilities for medical device and process improvements
• Excellent written and verbal communication skills, including ability to communicate technical information
• Good recordkeeping and attention to detail
• Ability to read, write and speak English
• Organizational skills, detail oriented, trustworthy